by David -- January 28th 2012 -- Allentown, PA
Nice Design... but disappointing performance overall. Phone does not make phone calls by using Google voice. For example if you say "Call Chick Fil A" the phone adds "+1" to the number and then does not complete the call. This appears to be a software issue. Also I was not impressed by the battery life. I used it for 2 hours, left it on over night and then used it in the morning. The phone was running on battery for only 14 hours with a usage time of about 6 hours. It that amount of time it went from a full charge down to 20%. Due to the Google voice not working even after update and after troubleshooting with Verizon over the phone, I went into the store to have it replaced. They did not want to do that so they just wiped the phone and gave it back with the problem still occurring. The only resolution the Verizon store agreed to was to extend the 14 day return policy for 30 days. That was it. They drew the line saying it was a Google problem. As a customer, I do not care who Verizon blames as long as they fix the phone. They did not fix the phone, so I blame Verizon for poor quality control and problem resolution. Overall, I give 1 star because the Google "Siri" does not work on this phone plus the phone did not get close to the 21hrs talking time it boasted.